If you enter an email that is used for human verification in another account, it will be blocked. In rare cases, the SMS option may also be blocked. If this happens, please contact our Support team. They will ask you a few questions and then send you a link to help create your account.ĭO NOT close the human verification page. This will void your recovery code and you will need to repeat the sign-up process. Once your account is set up, if our system has trouble identifying you as a human when you log in, you may be asked to enter the verification code we send to you via your chosen method. We have an algorithm that determines when our users need to complete a verification method that considers many different factors. Generally speaking, if you attempt to create multiple Proton VPN accounts, you may trigger a verification challenge.
